Certified Customer Service Specialist (CC81)  Technical Certificate of Credit


Description:

The Certified Customer Service Specialist program provides training in the core interpersonal and technical skill required to deliver exceptional customer service in a broad range of customer contact jobs.

Entrance date: Each semester

Program Admission Requirements: A High School diploma or equivalent is required plus achievement of appropriate scores on the college's placement test or submission of acceptable SAT or ACT scores.

Applicant must be at least 16 years of age.

Credits required for graduation: 11

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