Medical Front Office Assistant Technical Certificate of Credit

(Replaces BUS 2340) Pre-requisities: BUSN 2300 or ALHS 1090 and BUSN 2310 or ALHS 1010 or ALHS 1011, BUSN 1440, COMP 1000 Emphasizes essential skills required for the medical office. Introduces the knowledge and skills of procedures needed to understand billing purposes. Introduces the basic concept of medical administrative assisting and its relationship to the other health fields. Emphasizes medical ethics, legal aspects of medicine, and the medical administrative assistant’s role as a agent of the physician. Provides the student with knowledge and the essentials of professional behavior. Topics include: introduction to medican administrative assisting, medical law, ethics, patient relations/human relations, physician-patient-assistant relations, medical office in litigation, medical records management, scheduling appoints, pegboard or computerized accounting, health insurance, transcrption of medical documents, and billing/collection.

This course introduces the fundamental concepts of medical assisting and its role within the broader healthcare field, emphasizing the importance of medical ethics, legal aspects of medicine, and the medical assistant's function as an agent of the physician. Students will gain knowledge of medical jurisprudence, professional behavior, and essential skills required for medical practice. Topics include an introduction to medical assisting, medical law, the physician/patient/assistant relationship, medical office litigation, ethics, bioethical issues, HIPAA, office protocol, time management, appointment scheduling, medical records, electronic records, medical office equipment, medical references, mail services, and professional communication.