Medical Front Office Assistant (MF21)  Technical Certificate of Credit

Emphasizes the development and improvement of written and oral communication abilities. Topics include analysis of writing, applied grammar and writing skills, editing and proofreading skills, research skills, and oral communication skills.

Introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer and digital terminology and usage,operating systems, internet and digital communication, word processing applications, spreadsheet applications, database applications, and presentation applications.

Reinforces the touch system of keyboarding placing emphasis on correct techniques with adequate speed and accuracy and producing properly formatted business documents. Topics include: reinforcing correct keyboarding technique, building speed and accuracy, formatting business documents, language arts, proofreading, and work area management.The ability to key 25 gross words a minute on 3-minute timings with no more than 3 errors as a pre-requisite.

(Replaces BUS 2340) Pre-requisities: BUSN 2300 or ALHS 1090 and BUSN 2310 or ALHS 1010 or ALHS 1011, BUSN 1440, COMP 1000 Emphasizes essential skills required for the medical office. Introduces the knowledge and skills of procedures needed to understand billing purposes. Introduces the basic concept of medical administrative assisting and its relationship to the other health fields. Emphasizes medical ethics, legal aspects of medicine, and the medical administrative assistant’s role as a agent of the physician. Provides the student with knowledge and the essentials of professional behavior. Topics include: introduction to medican administrative assisting, medical law, ethics, patient relations/human relations, physician-patient-assistant relations, medical office in litigation, medical records management, scheduling appoints, pegboard or computerized accounting, health insurance, transcrption of medical documents, and billing/collection.

Introduces the elements of medical terminology. Emphasis is placed on building familiarity with medical words through knowledge of roots, prefixes, and suffixes. Topics include: origins (roots, prefixes, and suffixes), word building, abbreviations and symbols, and terminology related to the human anatomy.