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Medical Receptionist (MR51)  Technical Certificate of Credit

The Medical Receptionist, TCC program prepares students for employment in a variety of positions in today’s medical offices. This program provides learning opportunities which introduce, develop, and reinforce academic and occupational knowledge, skills, and attitudes required for job acquisition, retention, and advancement. Additionally, the program provides opportunities to upgrade present knowledge and skills or to retrain in the area of medical assisting. Students that complete the program receive a Technical Certificate of Credit as Medical Receptionist.

Entrance date: Each semester

Program Admission Requirements: A High School diploma or equivalent is required.
Achievement of appropriate scores on the college's placement test or submission of acceptable SAT or ACT scores are currently being waived.

Applicant must be at least 16 years of age.

Credits required for graduation: 16

Curriculum Outline (16 hours)
Occupational 11
ALHS 1090

Introduces the elements of medical terminology. Emphasis is placed on building familiarity with medical words through knowledge of roots, prefixes, and suffixes. Topics include: origins (roots, prefixes, and suffixes), word building, abbreviations and symbols, and terminology related to the human anatomy.

 2
MAST 1010

Introduces the basic concept of medical assisting and its relationship to the other health fields. Emphasizes medical ethics, legal aspects of medicine, and the medical assistant's role as an agent of the physician. Provides the student with knowledge of medical jurisprudence and the essentials of professional behavior. Topics include: introduction to medical assisting; introduction to medical law; physician/patient/assistant relationship; medical office in litigation; as well as ethics, bioethical issues and HIPAA.

2
MAST 1060

Emphasizes essential skills required for the medical practice. Topics include: office protocol, time management, appointment scheduling, medical office equipment, medical references, mail services, medical records, and professional communication.

4
ALHS 1040

Introduces a grouping of fundamental principles, practices, and issues common in the health care profession. In addition to the essential skills, students explore various delivery systems and related issues. Topics include: basic life support/CPR, basic emergency care/first aid and triage, vital signs, infection control/blood and air-borne pathogens.

 3
Select one of the following Groups 5
Group 1 7
COMP 1000

Introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer and digital terminology and usage,operating systems, internet and digital communication, word processing applications, spreadsheet applications, database applications, and presentation applications.

3
BUSN 1440
Prerequisite: COMP 1000

Reinforces the touch system of keyboarding placing emphasis on correct techniques with adequate speed and accuracy and producing properly formatted business documents. Topics include: reinforcing correct keyboarding technique, building speed and accuracy, formatting business documents, language arts, proofreading, and work area management.The ability to key 25 gross words a minute on 3-minute timings with no more than 3 errors as a pre-requisite.

4
Group 2 5
MAST 1100
Prerequisites: ALHS 1011, BUSN 1440, ENGL 1010, COMP 1000, ALHS 1090

Emphasizes essential skills required for the medical practice. Topics include: managed care, reimbursement, and coding.

2
MAST 1110
Prerequisites: ALHS 1011, ALHS 1090, BUSN 1440, ENGL 1010, COMP 1000, BIOL 2113, BIOL 2113L, BIOL 2114, BIOL 2114L, MAST 1100, MAST 1120

Emphasizes essential skills required for the medical practice in the areas of computers and medical transcription. Topics include: medical transcription/electronic health records; application of computer skills; integration of medical terminology; accounting procedures; and application of software.

3
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